Stuff that should be on the Board agenda, but is not…
GM performance and compensation is not on the open agenda but it is on the Dec. 7 @ 9 AM executive session agenda
Here is what I predict will happen tomorrow. The Board will:
- continue to overpay the GM, including possibly another unjustifiable $20,000 bonus, without transparency or accountability to the owners
- fall prey to the Halo effect to give excessively high ratings by giving her a pass on failing to adequately perform significant aspects of her job.
- refuse to consider that customer service ratings might diverge greatly from their assessment of the job she is doing.
- continue to ignore that there have been multiple incidents of actions on her part which would be just cause for her termination as a violation of her duty to the membership and violations of the standards of practice of her license.
- fail to hold themselves accountable for paying her over $100,000 over the value of that job and allowing her to pay other SCA managers at excessive rates.
- continue to refuse to allow appropriate owner oversight over the personnel system in favor of less qualified “Board work groups” controlling policy or abdicating too much authority to the GM.
- continue to dismiss and trivialize the concerns of the 836 residents who gave the GM an “F” for owner relations and signed a petition of no confidence against the GM. The Board did not seriously evaluate one single criticism by owners to attempt to improve the division in the community. Instead, the petitioners were insulted and marginalized as if they were not members of the community of equal value. The Board treated them like just a bunch of whiners and malcontents and discarded the petition was if it was just unwarranted “negativity from small vocal elements“.
I hope I’m wrong.
Not even a recommendation regarding the restaurant space
SCA CC&Rs 7.2(b) requires that the restaurant (or any other amenity) shall not be discontinued without the written authorization of 75% of the owners. CC&Rs 7.9 define the process by which the Board can change the use of the space. Neither of these provisions have been followed.
The Board locked up the restaurant right about the time the GM was hired. Ignoring the owner vote needed per 7.2(b) to lawfully discontinue operation of the restaurant and giving the GM over a year to just come up with a recommendation for the space was bad enough. Then, Rex made it worse by paying the attorney to opine in yet another no-good-for-owners violation of Board Policy Manual 4.10 that a temporary use of the space would require a vote of the owners. Then, the Board made it worse by letting her hire an unbudgeted consultant for an unknown amount of money to do the one job, by the one deadline the Board actually gave her.
So, what are we waiting for? How many excuses do we have to listen to? And how many people are we going to pay to not get the job done?