Litigation as last resort?
Who declares a conflict? Who decides to recuse?
Who do you call if it’s the cop that raped you?
Attorney makes the call?
- to make sure that ALL the rules are uniformly enforced
- to ensure that certain negative conditions don’t exist
- to ensure that the Board follows the law
- to ensure that owners have equal access to benefits and amenities
- to cost-effectively manage the operations
Here are some recent examples of the GM not doing the job we pay her for and making matters worse in the process.
I. Failing to resolve conflicts in a win-win manner
The Liberty Warm Water Pool Conflict
At the last couple of Board meetings, there have been speakers regarding the use of the lanes for swimmers during water aerobic classes in the warm water pool.
Apparently, a person in the class complained about noise or some other trivial inconvenience, and rather than solving the dispute between the parties, the GM decided to close the pool to swimmers during classes, making quite a few people unhappy.
The reason given for this brute force approach was that this was how a similar problem was handled at Anthem pool a decade ago. I’m familiar with the prior case, and I don’t think they are similar except that swimming and water classes were involved.
Anyway, a speaker suggested that conflict resolution training would be a much better approach than issuing an order that makes one side of the conflict – perhaps a large group – suffer while the other group – perhaps only a few individuals – is not required to make any adjustment.